Get in touch

Questions about an extension, or a customization to scope?

Sales, technical support, and customization requests all land directly with the developer — not a ticket queue that gets triaged for three days.

We reply within one business day. Median first response is 24h.

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Technical support

Existing customers get priority routing when they write in directly.

Email support

Email us directly

For pre-sales, licensing, or anything that doesn't fit the form.

[email protected]

MagedIn Technology

Avenida Paulista, 171
São Paulo, 01311-904

Response times

Pre-sales questions < 24h
Support tickets < 24h
Project scoping calls 2-3 days
Before you write in

Common questions

Do your extensions work with Hyvä?

Our extensions ship with native Hyvä frontends. Each product page lists its exact theme and edition (Open Source / Adobe Commerce) compatibility.

Can you customize an extension for my store?

Yes — we take on paid customizations of our own extensions. Describe what you need in the message field above and we'll scope and quote it.

What's the fastest way to get a technical answer?

If you're an existing customer, emailing support directly reaches the developer and is faster than the form.